My OzMoney is part of the MoneyMe Financial Group Pty Ltd. MoneyMe Financial Group Pty Ltd (“MoneyMe”) trading as My OzMoney. ACN 163 691 236. n Credit Licence Number 442218.

We are required by law to provide you with a Credit Guide. The Credit Guide provides you information about My OzMoney and MoneyMe, our responsible lending obligations and our dispute resolution process.

Responsible Lending Obligations

As a credit licensee, we are not permitted by law to enter into an agreement with you which is unsuitable. To ensure we do not provide unsuitable credit, we will:

• make reasonable inquires about your financial situation, your requirement(s) and objective(s); and

• take reasonable steps to verify your financial situation.

Complaints and Disputes:

If you have a complaint or dispute with us, please first raise the issue with our internal dispute resolution procedure by contacting our Dispute Resolution Officer:

Telephone: 1300 55 59 11

Email:

Address:

If you consider that does not resolve your complaint or dispute, you may contact our independent external dispute resolution scheme, n Financial Complaints Authority (AFCA). You can contact AFCA by:

Telephone:

Address: GPO Box 3 Melbourne VIC 3001

Copy of Assessment

If you ask us for a copy of our assessment as to why we approved your contract we must give you a copy of it.

If you request it before entering into the agreement, we must provide it before the contract is entered into.

If you ask for it up to 2 years after the agreement is signed, we must give it to you within 7 business days. If you ask for it within 7 years of the agreement being signed, we must give it to you within 21 business days.